Privacy Policy
Your data protection and privacy rights at LogiconFlow
Last Updated: March 15, 2025
Introduction
At LogiconFlow, we believe your personal information deserves the highest level of protection. This privacy policy explains how we collect, use, store, and safeguard your data when you interact with our financial model building platform and educational services.
Operating within South Korea's regulatory framework, we comply with the Personal Information Protection Act (PIPA) and international privacy standards to ensure your data remains secure and your privacy rights are fully respected.
Information We Collect
Data Category | Information Types | Collection Purpose |
---|---|---|
Account Information | Name, email address, password, company details | Account creation, authentication, communication |
Learning Data | Course progress, quiz results, project submissions | Educational progress tracking, personalized recommendations |
Technical Data | IP address, browser type, device information, usage patterns | Platform optimization, security monitoring, analytics |
Communication Data | Support requests, feedback, forum posts | Customer support, community engagement, service improvement |
Automatic Data Collection
When you visit our platform, we automatically collect certain technical information through cookies and similar technologies. This includes your browsing behavior, session duration, and interaction patterns with our educational content.
How We Use Your Information
- Provide and maintain our financial modeling education platform
- Personalize your learning experience and track educational progress
- Send important updates about courses, new features, and platform changes
- Respond to your questions, support requests, and feedback
- Analyze platform usage to improve our services and educational content
- Protect against fraud, security threats, and unauthorized access
- Comply with legal obligations and regulatory requirements in South Korea
Marketing Communications
We only send promotional emails to users who have explicitly consented to receive them. You can unsubscribe at any time by clicking the unsubscribe link in our emails or updating your preferences in your account settings.
Data Sharing and Third Parties
We do not sell your personal information to third parties. However, we may share your data in specific, limited circumstances:
Service Providers
We work with trusted third-party providers for essential platform functions including cloud hosting, email delivery, payment processing, and analytics. These providers are contractually bound to protect your information and can only use it for the specific services they provide to us.
Legal Requirements
We may disclose your information when required by law, court orders, or government regulations in South Korea. We will notify you of such requests unless legally prohibited from doing so.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the new entity. You will be notified of any such change and your rights regarding your personal information.
Your Privacy Rights
Access and Portability
You have the right to request a copy of all personal information we hold about you. We'll provide this in a commonly used, machine-readable format within 30 days.
Correction and Updates
You can update your personal information anytime through your account settings. For data you cannot directly edit, contact our support team for assistance.
Deletion Requests
You may request deletion of your personal data. We'll remove your information within 30 days, except for data we're legally required to retain.
Processing Restrictions
You can request to limit how we process your information or object to certain types of processing while maintaining your account access.
Exercising Your Rights
To exercise any of these rights, send a detailed request to [email protected]. Include your full name, account email, and specific request. We'll verify your identity and respond within 30 days as required by South Korean privacy law.
Data Security and Protection
We implement comprehensive security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
Technical Safeguards
- End-to-end encryption for data transmission using TLS 1.3
- Advanced encryption standards (AES-256) for data at rest
- Multi-factor authentication for account access
- Regular security audits and vulnerability assessments
- Automated backup systems with secure off-site storage
Access Controls
Our team members can only access personal information on a need-to-know basis. All access is logged and monitored. We conduct background checks on employees who handle personal data and provide regular security training.
Data Retention
We retain your personal information only as long as necessary to provide our services and comply with legal obligations.
Data Type | Retention Period | Reason for Retention |
---|---|---|
Account Information | Duration of account + 3 years | Customer support, legal compliance |
Learning Progress | Duration of account + 1 year | Certification records, progress tracking |
Communication Records | 3 years from last contact | Customer support history, quality assurance |
Technical Logs | 12 months | Security monitoring, troubleshooting |
Cookies and Tracking Technologies
Our platform uses cookies and similar technologies to enhance your experience and provide essential functionality.
Essential Cookies
These cookies are necessary for basic platform functionality, including user authentication, session management, and security features. You cannot disable these cookies without affecting platform performance.
Analytics Cookies
We use analytics cookies to understand how users interact with our platform, which pages are most popular, and where improvements can be made. This data is anonymized and aggregated.
Preference Cookies
These cookies remember your preferences and settings to personalize your experience across sessions. You can manage these through your browser settings or account preferences.
International Data Transfers
While LogiconFlow operates primarily within South Korea, some of our service providers may process your data in other countries. When this occurs, we ensure appropriate safeguards are in place to protect your information according to South Korean privacy standards.
We use contractual protections, such as Standard Contractual Clauses approved by relevant authorities, and only work with providers who demonstrate adequate data protection measures.
Children's Privacy
Our platform is designed for professionals and students engaged in financial modeling education. We do not knowingly collect personal information from individuals under 14 years of age. If we become aware that we have collected personal information from someone under 14, we will promptly delete that information.
Parents or guardians who believe their child has provided personal information to us should contact us immediately at [email protected].
Privacy Policy Updates
We may update this privacy policy periodically to reflect changes in our practices, legal requirements, or platform features. When we make significant changes, we'll notify you through email and a prominent notice on our platform.
We encourage you to review this policy regularly to stay informed about how we protect your information. Your continued use of our platform after policy updates constitutes acceptance of the revised terms.
Contact Us About Privacy
Email: [email protected]
Phone: +82422524985
Address: 1128 Eunhaeng 2(i)-dong, Jungwon-gu, Seongnam-si, Gyeonggi-do, South Korea
Data Protection Officer: [email protected]